Omega Casino Customer Support Channels
Omega Casino provides round-the-clock customer support to assist with any questions or issues. You can reach the team via phone at +75 237 839-91-80, email, or through the live chat feature. Support is available in Dutch, reflecting the operator's commitment to the Belgian market where they hold license number A+24460.
How to Reach Support
Whether you need help with your account, payments, or gaming, the support team is available day and night. For complex issues, emailing [email protected] is recommended. The operator received an award for excellent customer service in 2024, highlighting their dedication to providing timely assistance to the 547,000+ players on the platform.
- 24/7 live chat availability
- Phone support at +75 237 839-91-80
- Email support for detailed inquiries
- Dutch language support provided
Responsible Gambling and Safety
Omega Casino is committed to player safety, holding a license from the Belgian Gaming Commission. You have access to responsible gambling tools, including the ability to set deposit limits. If you wish to lower your limits, the change is effective immediately; however, any request to increase your limits will only take effect after 24 hours.
- Licensed by the Belgian Gaming Commission
- Deposit limits available for players
- 256-bit AES encryption for all data
- Player funds held on segregated accounts
Dispute Resolution and Audits
For your peace of mind, Omega Casino undergoes regular audits by independent bodies SIQ and GLI. These audits certify the RNG and RTP, which averages 96.9% across the game library. In the event of a dispute, the casino utilizes GLI as an ADR organ for resolution. Note that the operator does not publish specific internal pending times for withdrawals.
- Audited by SIQ and GLI
- Dispute resolution via GLI
- Average RTP of 96.9%